| GNAC
Technical Resources
Data Center Technical Support Data Sheet |
| Data Center Support Technical Data Sheet |
Data
Center Technical Data Sheet :
The GNAC Data
Center Outsource support is designed for corporations that are serious about Internet business. We combine a N+1 Data Center operations with a "lights out" production support philosophy tailored for 24x7 Operations.
N+1 Data Center
When a component of a Data Center fails, your online business is at risk. An N+1 Data Center uses redundant components for key systems to protect your production environment.
A look at the key components of any Data Center confirms to a N+1 design designation. If electricity to the facility is cut off, UPS systems should provide continuous power to the facility. The UPS systems have more capacity than the maximum Data Center requirements, ensuring uninterrupted service. Within seconds, backup generators should come online. Ideally, there are more generators than needed to operate the facility. Just in case one of the generators does n
ot start when needed.Keeping systems powered is step one, but redundant HVAC systems are required to keep the Data Center environment cooled at all times. Fire suppression systems should also be in place in case of emergency.
Security is another key component of the equation. A Data Center should be secured at the perimeter and Data Center entrances by video cameras and card access systems. The Data Center should also require an escort to enter the facility, providing another level of security. Internal security procedures should limit access to the Data Center and its systems.
Another aspect to consider in the Data Center design that differentiates GNAC are the racks and their physical layout The layout should leave plenty of space between the racks, making it easy to service and change your rack configuration. Rack depth should accommodate a wide variety of equipment. In addition, the rack should be removable if you are using a large footprint system.
Diverse Internet bandwidth
Internet bandwidth needs to be judged on two characteristics, diversity and scalability. Data Centers protect their physical facilities through N+1 techniques, and they need to use the same techniques for Internet bandwidth. If one of the major telecommunications carriers has a problem, diverse access paths to the Internet protect your business.
Scalability is the other key metric of bandwidth. As your business grows, your need for bandwidth will increase. Spikes in usage also need to be handled, so your business can handle the ebb and flow that Internet business is notorious for.
World class Operations
A N+1 Data Center needs a world class 24x7 Operations team to manage and maintain it. This is where GNAC excels. Our Operations team has years of experience in maintaining mission critical, production systems. We work with you before the system goes into production to make sure the procedures are in place to handle both normal and problem situations. A key difference is that the GNAC Operations team can fix most of the issues your system(s) will face, not just simple bandwidth availability. We monitor your production environment up to the application as part of the standard offering, and can build custom solutions to support your entire system. Our Operations team leverages GNAC’s consulting teams’ expertise to keep your Internet business solution online. GNAC’s goal is to let your Operations and Engineering team work on developing the solution, not maintaining it.
Summary
GNAC’s number one goal is to keep your Internet business in production. We’ve spared no expense to build one of the best Data Centers support teams in the country. From assisting in choosing redundant components, extensive physical and network security, diverse and scalability Internet bandwidth, and the best Operations team in the business, GNAC’s Data Center support is designed to create a "lights out" production environment tailored for 24x7 non-stop Internet service.
